My CV

Professional Experience

Take a look at my CV below to learn about my professional experience. Each role has been a dynamic and creative endeavour, providing me with an opportunity to develop both personally and professionally. I thrive in new challenges and put everything I have into each new workplace. To learn more about my background, simply get in touch.

August 2021 - Present

Front Desk at Victoria Regent Hotel + Fairmont Empress

Taking, cancelling, and changing room reservation requests
Investigating and resolving customer complaints or questions
Processing guest departures including calculating changes and receiving payments
Answering telephone calls and relaying messages
Maintaining an inventory of reservations, vacancies, and room assignments
Answering inquires about the hotel and its services through the telephone, email, or in-person
Handling wake-up calls and a myriad of other guest requests

April 2021 - February 2022

Administrative Assistant at Arctic Spas Victoria

Greeting visitors and answering phones
Writing down minutes and meeting summaries
Keeping a check on store inventory
Ordering store supplies
Running errands
Picking up supplies and office equipment
Filing forms and documents
Sending invoices and collecting receipts

October 2018 - September 2020

Keyholder at a retail clothing store

Arrive early to open & leave late to close
Ensure store is clean and organized
Operate the alarm system, including setting and disarming
Identify problems with working conditions and share with management
Assume management responsibilities in the absence of the Manager or Assistant Manager
Assist staff during periods of high volume

January 2018 - April 2019

Student Ambassador at North Island College

In charge of campus tours.
Provide customer service at events.
Gain experience in professional networking.
Develop personal skills including oral communication, team building, decision making skills, organizational skills, professionalism, supervisory skills.